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Supply schedule updates from our Health products customer service team

Delivery schedule

 

Holiday season order cut-off and delivery schedule 2024

31 October 2024

Our holiday season hours and supply availability are below.

Gentech ® Generators

Delivery Dates: 

  • Friday 20 December.
  • Monday 23 December.
  • Monday 30 December.
  • Thursday 02 January (following public holiday 01 January). 
  • Normal deliveries recommence from Friday 03 January.


Please let us know of any changes to requirements over the Christmas and New Year period by Friday 15 November.

I-131 capsules and solutions

Delivery Dates:  

  • Monday 23 December. 
  • Monday 30 December. 
  • Tuesday 31 December.
  • Thursday 02 January. 
  • Normal deliveries recommence from Friday 03 January.
     

Order cut off for deliveries from Monday 23 December to Friday 03 January: 3pm AEDT Friday 20 December. 
Normal cut-off resumes Friday 03 January for deliveries from Monday 06 January.

Lu-177
  • Order cut off for deliveries from 23 December: 1pm AEDT Wed 4 December.
  • Order cut off for deliveries from 30 December: 1pm AEDT Wed 11 December.
  • Order cut off for deliveries from 6 January: 1pm AEDT Wed 18 December.
I-123 MIBG
  • Last delivery of 2024: Thursday 19 December. Orders must be placed by 5pm AEDT Thursday 12 December.
  • First delivery of 2025: Thursday 09 January. Orders must be placed by 5pm AEDT Thursday 02 January.
     
 I-123 Radiochemical
  • Last delivery of 2024: Tuesday 17 December. Orders must be placed by 5pm AEDT Thursday 12 December.
  • First delivery of 2025: Tuesday 07 January. Orders must be placed by 5pm AEDT Thursday 02 January.

 

Chromium EDTA
  • January calibration available for delivery from 30 December.

 

Customer Service Hours:

Closed:

  • Tuesday 24 December to Thursday 26 December 2024. 
  • Wednesday 01 January 2025.


Open:

  • Monday 23 December 2024.
  • Thursday 02 January 2025.

For further information contact our Customer Service Team via [email protected] or call 1800 251 572.

OPAL reactor returns to full operations

30 September 2024

ANSTO is pleased to report that the OPAL multi-purpose reactor is back to full operations, following the planned long shutdown.

This first-of-a-kind project was the most significant maintenance and upgrade program in OPAL’s 17-year history. Replacing both the First Reactor Protection System (FRPS) and Cold Neutron Source (CNS) was a highly complex and challenging engineering program. 

To learn more and see behind-the-scenes photos, please visit here.

Nuclear Medicine Supply

Up to 10 days irradiation and processing time is now required before locally produced nuclear medicine is ready for distribution. During this time, ANSTO will continue to source product from our international suppliers and logistics providers, with availability as follows:

Iodine-131 – capsules and solution: No supply constraint is anticipated.

Gentech Generators:  No supply constraint is anticipated.

Lutetium-177:  No supply constraint is anticipated.

Chromium 51: Supply is scheduled to resume and available for dispatch 30 October, with further updates to be provided.

During the OPAL shutdown, ANSTO delivered 94% of orders on time and in full to our customers. Thank you to our international suppliers for their assistance and support.

Next steps
We will continue to send you regular updates about nuclear medicine supply. If you have any questions, please reach out to our team at [email protected].

Delivery and calibration

I-123 radiochemical

Order cut-off time remains 5 pm on Wednesday the week prior to the shipment unless otherwise specified. 

Available for delivery and calibration on the following dates:

  • 17 December 2024
  • 07 January 2025
  • 21 January 2025
  • 04 February 2025
  • 18 February 2025
  • 04 March 2025
  • 18 March 2025
  • 01 April 2025
I-123 MIBG

Order cut-off time 5 pm on Thursday the week prior to the shipment unless otherwise specified.

Deliveries will take place on the following Thursdays:

  • 12 December 2024
  • 19 December 2024
  • 09 January 2025 
  • 16 January 2025
  • 30 January 2025
  • 13 February 2025
  • 27 February 2025
  • 13 March 2025
  • 27 March 2025
  • 10 April 2025
  • 17 April 2025
  • 01 May 2025

 

Get in touch

If you would like to place a product order or have any further questions please contact the Health team.