Accelerator Operators operate the synchrotron and its subsystems 24 hours a day, six days a week, and maintain the accelerator reliability KPIs set by ANSTO management. They use the myriad of diagnostic tools available in the accelerator to diagnose and troubleshoot faults as they occur and are engaged in a variety of projects to increase reliability and reduce downtime.
Outside of business hours, operators assist beamline users with support for sample handling and troubleshooting beamline equipment. Operators field more than 800 calls from users every year and resolve more than 90% of all support requests without contacting a beamline scientist for assistance.
